How to reach us

Customer Support


You can ALWAYS Send us an email This is is the suggested way to reach our customer support.

But you can also try the #customer-support channel of our Discord Server. ( Not recommended for problematic shop orders )

Email support is the preferred channel in case of problematic shop orders because it helps us tracking the history of past issues. Sometimes Discord maybe quicker than email for quick fixes or suggestions on the platform.


Please note that we reply to every email we receive to our customer support address. So Please check also your spam folder if you do not see a reply to your email from us within 24 hours. And whitelist our address

Anything else

The #general channel of our Discord Server or our email

Snail Mail

IndieGala s.r.l. Via Servigliano 26c 00138 Roma. ITALIA

Ask the Community

We encourage you to discuss anything about IndieGala in our Discord server or our forums